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Business Process Review for Royal Mail
Region: EMEA Country: United Kingdom Conducted Business Process Review and provided recommendations to rationalize network operations and implement a retail franchise business model within the Royal Mail’s corporate and operational environment.
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CEO and Senior Executive Mentoring for South African Post
Region: EMEA Country: Republic of South Africa Development of Postal Service Master Plan. Program included Mentoring of CEO and Senior Executive Team in commercial transformation of operations. Generated financial turn-around within 2 years.
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Business Transformation for South African Post
Region: EMEA Country: Republic of South Africa Developed and implemented Retail Master Plan to implement franchised retail operations. Retail franchise business model developed and deployed in partnership with a Black Economic Empowerment (BEE) partner, African Legends.
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Business Transformation Plan for Costa Rican Ministry of Science, Tech and Telecommunications
Region: LATAM/ Caribbean Country: Cost Rica Mandate: Led the team which developed the Master Plan to prioritize regulatory, operational and commercial development of National Postal Operator.
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Business Transformation Master Plan for Ministry of Postal Services in Sri Lanka
Region: APAC Country: Sri Lanka Working with the Ministry of Postal Services and State-Owned Enterprises Development, led the team which developed the Business Transformation Plan to prioritize regulatory, operational and commercial developmentsfor the National Postal Operator.
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