Strategic Planning Program for Universal Postal Union

Region: Global Country: Switzerland Designed and led a strategic review to establish priorities to guide the policy development of Universal Postal Union (UPU) The Terminal Dues Action Group (TDAG) to reflect and align with evolving international market priorities.

Public Sector Transformation Program in Mozambique

Region: EMEA Country: Mozambique Engaged with the Ministry of State Administration and Public Services under the Cities and Climate Change (3CP) program, to develop and deliver policy and programing to improve the local business and investment environment. Technical assistance was provided to 20 municipalities within Mozambique, focusing on improvements to Land Administration and Public FinancialContinueContinue reading “Public Sector Transformation Program in Mozambique”

Technical Business Transformation for South African Post

Region: EMEA Country: Republic of South Africa Provided Technical Assistance in development of key business processes and KPI’s for the rtanformation of the South African Post and introduction of a National Operations Control Center.

CEO and Senior Executive Mentoring for South African Post

Region: EMEA Country: Republic of South Africa Development of Postal Service Master Plan. Program included Mentoring of CEO and Senior Executive Team in commercial transformation of operations. Generated financial turn-around within 2 years.

Business Transformation for South African Post

Region: EMEA Country: Republic of South Africa Developed and implemented Retail Master Plan to implement franchised retail operations. Retail franchise business model developed and deployed in partnership with a Black Economic Empowerment (BEE) partner, African Legends.

Business Transformation Plan for Costa Rican Ministry of Science, Tech and Telecommunications

Region: LATAM/ Caribbean Country: Cost Rica Mandate: Led the team which developed the Master Plan to prioritize regulatory, operational and commercial development of National Postal Operator.

Business Transformation Master Plan for Ministry of Postal Services in Sri Lanka

Region: APAC Country: Sri Lanka Working with the Ministry of Postal Services and State-Owned Enterprises Development, led the team which developed the Business Transformation Plan to prioritize regulatory, operational and commercial developmentsfor the National Postal Operator.